Assorted Assembly, Maintenance, and How-to Videos Videos
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Your item is factory direct, and will likely need to be assembled. We created the videos below to help you in the assembly process. If at any time you need additional assistance, please contact us for help. All bikes are mostly assembled, but bolts may be loose, the wheels or fork may need truing, and it must be properly adjusted and tuned prior to your initial ride and then after subsequent use. If you are unsure about assembly, please take it to a bike shop. Here are shops selling Vilano Bikes and they would be happy to work on your bike.
Threaded parts (crank arms, stem, and bottom brackets) are not covered under warranty. If you're not sure of bike sizing or what kind of bike to purchase, please watch this video.
General Assembly Checklist (not all-inclusive)
Bike Pedal Assembly/ Installing Pedals (NOTE: threaded parts are not covered by warranty)
a. Heavily grease the threads of both pedals using pedal grease.
Always have your bike properly tuned / adjusted by a qualified bicycle mechanic after assembly and prior to riding. Improper assembly / tuning can lead to damage of the bicycle and/or injury to yourself. Regular maintenance and tuning is essential to ensure proper and long term operation of your bicycle.
Please take your bicycle to a professional for regular safety inspections. Please inspect your bike prior to each ride to ensure it is safe to use. If at any time you have a concern, don't ride the bike. Get it checked out by a professional bike mechanic. We want every ride to be fun and safe. Thank you.
Always wear your helmet. If you run into a snag during or after assembly, please call us at (904) 425-1366 or Contact Us